Fraudulent Emails
Page Last Updated: August 18, 2010Customers and non-customers are being sent an email stating there is fraudulent activity on their account and asking that you download a form to stop the transaction. Example below.
We recorded a payment request from "networksolutions.com" to enable the charge of $27.18/month on your account.
Because the order was made from an African internet address, we put an Exception Payment on transaction id #POS00391 motivated by our Geographical Tracking System.
THE PAYMENT IS PENDING FOR THE MOMENT.
If you made this transaction or if you just authorize this payment, please ignore or remove this email message.
The transaction will be shown on your monthly statement as "networksolutions.com".
If you didn't make this payment and would like to decline the $27.18 billing to your card.
Please download the form attached to this email and open it in a web browser.
Once opened, you will be provided with steps to cancel the payment.
NOTE: Because email is not a secure form of communication, please do not reply to this email.
This is NOT Amarillo National Bank, we will not call, text or email to solicit personal information. If you have given your information please contact Amarillo National Bank at 378-8000 IMMEDIATELY.
ANB will never solicit your personal or account information over the telephone, e-mail or cell phone.
- Your account information is stored when you open the account and backed up daily. We will not need this information again.
- We will only ask you to verify personal information if you call us, but not enough to create a transaction. – last 4 of social and account number.
We will never use automated dialers, text messaging or e-mails to verify info.
- Automated VOIP(Voice Over IP) Phones (basically a computer) is used to call numbers in a specific range using the area code. They can even show the bank's phone number on the caller ID.
- Once they have the account info, it takes an average of 47 minutes to make a "white card" and use it in an ATM machine
- Most of these scam's occur over the weekend in hopes that the bank won't respond until the following week.
Be aware of who you are talking to.
- Don't give out account information to anyone who calls or e-mails you.
- Make sure the phone number you call is genuine.
- Be certain the website or email address you are using is correct.
- If you have questions or concerns call your personal banker.
If you feel that your account or personal information have been compromised please contact customer service at 806-378-8000 immediately for assistance.
