Fraudulent Phone Calls AND text messages

ANB will never solicit your personal or account information over the telephone, e-mail or cell phone.

• Your account information is stored when you open the account and backed up daily. We will not need this information again.
• We will only ask you to verify personal information if you call us, but not enough to create a transaction. – last 4 of social and account number…

We will never use automated dialers, text messaging or e-mails to verify info.

• Automated VOIP(Voice Over IP) Phones (basically a computer) is used to call numbers in a specific range using the area code. They can even show the bank’s phone number on the caller ID.
• Once they have the account info, it takes an average of 47 minutes to make a “white card” and use it in an ATM machine
• Most of these scam’s occur over the weekend in hopes that the bank won’t respond until the following week.

Be aware of who you are talking to.

• Don’t give out account information to anyone who calls or e-mails you.
• Make sure the phone number you call is genuine.
• Be certain the website or email address you are using is correct.
• If you have questions or concerns call your personal banker.

If you feel that your account or personal information have been compromised please contact customer service at 806-378-8280 immediately for assistance.