Amarillo
Asset Management Receptionist - Asset Management/Administration
02/02/2023
Job Grade: |
5 |
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Greet clients who walk into lobby on 15th floor
- Answer phones and direct calls, distribute messages.
- Assist Trust Administrators in the daily management of assigned accounts.
- Assist Business Development Officer, Trust Compliance Officer and Real Estate Department as needed.
- Assist all AM employees when needed.
- Primary telephone contact for clients and prospects without a specific officer assigned to their accounts
- Other duties and overtime as required.
|
Requirements: |
High school diploma or equivalent required. Experience in Asset Management or Trust and Investment Services is helpful but not required. Receptionist experience required. Good communication skills, both written and oral. Must be able to create and maintain good Bank image in dealing with the public, both business and non-business contacts.
|
|
Asset Management Sales Force Assistant Administrator - Asset Management/Operations
01/26/2023
Job Grade: |
7 |
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support. Responsible for assisting in the design & implementation of SalesForce Financial Services Cloud.
- Utilize the Trailhead Academy provided by Salesforce to learn, understand and retain the knowledge needed to implement and grow Salesforce Financial Services Cloud.
- Obtain thorough knowledge of Trust Accounting software application and promote optimal use of all aspects.
- Become familiar with all processes in the department to assist in appropriate integration
|
Requirements: |
A High School diploma is required and a 4-year college degree in a technical field preferred. Experience integrating systems via API’s as well as a strong development background preferred. Experience in Salesforce and with sufficient hands-on experience on the different Salesforce clouds, Integration, Data Management, Apex/Visualforce and Lightning. Working knowledge of accounting procedures, controls, regulations and extensive knowledge of interface and computer capabilities. Must be able to communicate effectively with all levels of management and customers. Working knowledge with software applications Microsoft Word and Excel.
|
|
Automated Clearing House (ACH) Specialist Digital Banking
01/26/2023
Job Grade: |
7 |
Job Duties: |
- Provide quality customer service and work towards the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Coordinates all ACH activity. Processes the necessary ACH transactions. Follows SWACHA rules and guidelines and insures compliance for all ACH involved vendors and departments
|
Requirements: |
A high school diploma or equivalent is required. A minimum of one-year experience in bank operations is required. APRP Certification or ACH experience preferred.
|
|
Branch Lending Assistant - Southeast Branch
01/26/2023
Job Grade: |
6 |
Job Duties: |
- Provide quality customer service, maintain a positive attitude and provide team support.
- Assist with customer loan requests.
- Receive loan applications and initially interview walk-in customers.
- Ensure applications received are complete, obtain credit bureau reports, evaluate collateral values and gather additional information as necessary to evaluate credit.
- Assist with Dealer Paper and Floor Plan transactions, Assist in Floor Plan inspections on a rotating basis.
- Prepare documentation and assist in the closing, funding and servicing process of loans.
- Assist customer service representatives in opening new accounts, CDs, and related DDA functions as necessary. This includes answering the telephone in a professional, courteous manner, process wire transfers for customers, issue pulse cards and assist with bookkeeping problems, questions, etc.
|
Requirements: |
College degree preferred and 3 to 5 years lending experience preferred. Must possess knowledge of banking functions and/or finance. Must be able to work independently with minimal supervision as well as deal effectively with customers and bank employees. Basic Computer Knowledge and be very organized and have the skill to finish tasks amid frequent interruptions and deal with customers in a prompt friendly manner.
|
|
IT Network Manager
01/23/2023
Job Grade: |
|
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Creates the vision, roadmap and strategy for the network department and the bank as a whole with equipment, internal digital strategy and various other software’s and applications.
- Performs and participates with various business units within the bank to review, evaluate, design and implement systems and makes recommendations for improvements and changes.
- Leads project initiatives within the network department to include: requirements gathering, creating scopes and businesses cases, preparing team documentation, participating in design sessions, tracking deployment timelines and making key decisions on any of these items.
- Maintains effective working relationships with existing vendors (or service providers) and searches for new vendors when necessary to implement new opportunities or enhancements.
- Participates in contract negotiations and renewals to ensure adequate service levels and cost measures are intact.
- Anticipate and resolve systems operations problems on an enterprise level and oversee performance, availability, reliability and security of all production systems through the network team.
- Manage the procurement of IT assets including software, servers, storage, network, workstations, laptops, printers, mobile devices, and telephones.
- Strong understanding and experience in creating and integrating APIs.
- Chairperson for some internal bank committees (BYOD, network, etc).
|
Requirements: |
A Bachelor’s Degree in Computer Science, Information Technology, Management Information Systems or Cybersecurity preferred. Related work experience can be substituted for education requirement however it would require over 12 or more years progressive IT experience and supervision. Experience in employee supervision and project management is required. Strong knowledge in computer hardware, software, budgeting, network infrastructure, routing and switching network traffic. Prior experience in a financial institution is helpful.
|
|
Help Desk Technician 1 - IT Help Desk
01/11/2023
Job Grade: |
6 |
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Answer incoming support calls, help desk tickets and emails to ensure first call resolution on issues.
- Providing Level 1 phone/remote Support.
- Updates and follows up with customers until solution is resolved and ensures customer is satisfied with the resolution.
|
Requirements: |
An Associate Degree in Computer Science, Information Technologies or A+ equivalent certification is required. Bachelor’s degree preferred; however, related work experience may be substituted for educational requirements. Must have excellent verbal communication skills, working knowledge of personal computers and business software applications as well as excellent knowledge in Microsoft Office products is required. Must be able to type 20 to 30 w.p.m. and handle multiple issues simultaneously while maintaining a positive helpful attitude. Ability to work independently or in a team environment. Work hours are full time and additional time may be included for outages, projects, and other Help Desk related responsibilities to be completed.
|
|
Collector - Special Assets
01/09/2023
Job Grade: |
7 |
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Responsible for the collection of past due accounts and arranging for the repossession and/or foreclosure of collateral, when necessary; counseling with customers in handling repayment of bank debt; maintaining adequate delinquency and loss ratios as prescribed by management.
|
Requirements: |
High school diploma or equivalent required. Some college preferred. Three to five years’ experience in consumer loans. Excellent oral and written communication skills. PC Literate. Must be organized, detail oriented and have the ability to handle a multitude of activities.
|
|
Merchant Specialist - Merchant Processing
12/19/2022
Job Grade: |
7 |
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Assist Merchant Coordinator with current and potential credit card customers.
- Ensure merchant applications are processed completely and in a timely manner. In the absence of the Merchant Coordinator assist in all new set ups & any programming changes.
- Troubleshoot merchant terminal problems.
- Handle customer service over the phone and in person.
- Ensure daily work flow is handled professionally and in a timely manner, and ensure that all paperwork has been completed.
- Maintain merchant files, chargebacks, and all merchant processing. Have a thorough knowledge of all areas of Credit Cards and Electronic Banking.
- Assist Merchant Coordinator in processing Personal and Corporate Credit Card applications.
- Be able to service customer base after regular bank hours on occasion.
|
Requirements: |
Minimum of 2-3 years of Operational experience. Must have a working knowledge of Credit Cards and Automated Teller Machines areas. Must be able to communicate effectively with customers and all levels of bank management. Strong organizational skills and very detail oriented. Maintaining customer service as first priority and number one objective. Ability to work independently. Must have working knowledge of Personal Computer, typing 45 WPM, and 10 key by touch.
|
|
P/T Executive Dining Room Attendant - Dining Room
08/18/2022
Job Grade: |
|
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Assist in dishwashing, clearing of tables, kitchen prep work, kitchen clean up and any other related duties as needed.
|
Requirements: |
Must be friendly and have a customer focused personality. Prior kitchen/restaurant experience required.
|
|
P/T Float Teller - Various Branches
09/08/2021
Job Grade: |
|
Job Duties: |
- Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
- Maintain a positive attitude and provide team support.
- Act as a paying and receiving teller.
- Process commercial customer deposits.
- Sell and redeem U.S. Savings Bonds. (Main Bank Only)
- Handle exchange, change orders, loan payments, etc.
- Work closely with supervisor and customers when questions or problems arise.
- Verify, straighten and bundle money sold to the vault. Provide friendly, fast and efficient customer service.
- Travel to branch locations upon Operations Manager’s request.
|
Requirements: |
A high school education is required. Some previous work experience is preferred. Ability to work with large amounts of money and ability to run a ten-key calculator by touch. Must be able to work lobby and drive-ups and move from one to the other with ease. Must be able to work with and communicate well with customers and employees. Part-time employees must be able to work an extremely flexible schedule. Must have neat appearance. Must be willing to work weekends.
|
|
|