Careers

• Provide Quality Customer Service, Team Support, And Maintain A Positive Attitude.
• Greet Customers And Receive Payments.
• Answer Multi-Line Reception System For Incoming Telephone Calls And Direct To Proper Collection Representative.
• Prepare, Send Follow Up And File Correspondence, Both Incoming And Outgoing Credit Files.
• Prepare And Maintain Special Asset Reports Directed To The Board Of Directors.

Must Possess Excellent Communications Skills.  PC Literate With Emphasis on Word And Excel.  High School Education Or Equivalent.  Must Be Organized And Have Ability To Handle A Multitude Of Responsibilities.  Excellent Communication Skills In Person And Over The Phone.  Typing 40 WPM And 10 Key By Touch.  Bilingual Skills Helpful.  Professional Appearance.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank
• Maintain a positive attitude and provide team support
• Process mortgage files after initial approval is completed.
• Verify required documentation and review files.
• Issue closing instructions
• Fund loans and check in packages to be reviewed for accuracy.
• Close all adverse files and make sure they are in compliance.

College degree or minimum of 2 years related work experience required. Knowledge of procedures in processing and closing mortgage loans. Knowledge of M/L programs and products. Knowledge of M/L compliance regulations that pertain to loan processing. Must be well organized, and have ability to juggle multiple tasks on a daily basis. Excellent customer service skills and knowledge of Microsoft Office, Word, Excel required. Access, and M/L Applications Systems knowledge preferred.

• Operate Proof Machine With Accuracy & Speed.
• Encode All Deposits and Internal Bank Documents.
• Balance Deposits & Related Work.
• Make Proper Corrections To Deposits If In Error.
• Periodically Assist Other Departments.

• Ten Key By Touch Required.
• Basic Accounting And/Or Bookkeeping Knowledge Helpful.
• High School Education Or Equivalent required.

• Provide quality customer service, team support, and maintain a positive attitude.
• Open mail and process payments for bank customers.
• Maintain daily records for all transactions received for each customer.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Act as the receptionist/secretary.
• Open new accounts; open and redeem safe deposit box contracts.
• Sell and redeem CDs.
• Assist with bookkeeping questions, and help as needed to serve our customers as efficiently as possible.
• Take incoming and outgoing wires.
• Prepare monthly bank statements.
• Issue pulse cards.
• Sell and Place IRA’s on distribution.

• Provide quality customer service and work towards the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Answer calls assisting customers and employees with problems or questions concerning accounts, loans and bank services.
• Answer calls from the public and promote bank services.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Insure friendly, fast and efficient customer service.
• Maintain a positive attitude and provide team support.
• Act as a paying and receiving teller.
• Process customer deposits, loan payments, commercial deposits and bags, money orders, cashier’s checks, utilities and reconcilement of above items at end of day.
• Process commercial customers, correspondent bank, and branch change orders.
• Log in/out armored car bags
• Work closely with supervisors and customers when questions or problems arise. Help as needed to serve our customer efficiently as possible.
• Verify, straighten and bundle money sold to the vault.
• Perform night depository duty as scheduled.
• Help in coin vault as needed.

• Provide quality customer service and work toward the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Maintaining customer service as first priority and number one objective.
• Troubleshoot and assist customers over the phone with Questionable transactions on Prepaid Cards and Check cards.
• Assist in investigating all questionable transactions. Knowledge of Bank by Phone, Check cards, Merchant and
• Credit Card processing.
• Communicate effectively with customers and all levels of bank personnel as well as law enforcement officials and software vendors to limit losses, potential losses and be able to recover losses on all Check cards and Prepaid
• Card transactions for the bank.
• Work with the Card Center Manager, Card Center Operations Manager, and Debit Card Fraud Manager to identify more efficient ways of handling the work-load.

• Provide quality customer service and work towards the generation, promotion and maintenance of a quality work environment for the staff of Amarillo National Bank.
• Maintain a positive attitude and provide team support.
• Make marketing calls on existing customers as well as potential customers.
• Ability to work and coordinate projects with the Information Technology (IT) Division/Department, the Digital Banking Group and Cash Management in the furtherance of developing and supporting new products and processing depository and lending transactions.
• Coordinate, lead and execute special projects with minimum supervision.
• Schedule, perform and supervise routine/daily depository and lending.
• Operations functions which are not limited to the following: positive pay transactions, reconciliation of official checks, review of charge off accounts, monitoring certain accounts for excessive transaction, approve or return NSF on ANB with special circumstances, and notification of large return items to all departments of the bank.
• Compile and generate periodic special reports for Operations and Lending Management.